Privacy Policy

At Cinema Treasures, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us when you create an account, place an order, contact us, or interact with our website.

• Name and contact information, including email address and phone number.
• Billing and shipping addresses.
• Order and purchase history.
• Account information where applicable.
• Payment-related information processed securely through our authorized payment providers.
• Information you provide when contacting our customer service team.

How We Use Your Information

We collect and use your personal information to operate our website, process your purchases, and provide you with our products and services.

• Process, confirm, and manage your orders.
• Arrange shipping and delivery of your purchases.
• Process payments and prevent fraudulent transactions.
• Communicate with you regarding your orders, account, or inquiries.
• Provide customer support and respond to requests.
• Improve our website, products, services, and customer experience.
• Maintain the security and proper operation of our website.
• Comply with applicable legal, regulatory, and accounting requirements.

Payment Information

Payments made through our website may be processed by authorized third-party payment providers. Cinema Treasures does not necessarily store your complete credit or debit card information on its own systems.

Payment providers may collect and process your information in accordance with their own privacy policies, security standards, and applicable laws.

Shipping & Order Fulfillment

To process and deliver your order, we may share necessary information with shipping companies, couriers, fulfillment partners, and other service providers involved in completing your purchase.

Only the information reasonably necessary to provide these services will be shared.

Log Data & Device Information

When you visit our website, certain technical information may be collected automatically to help us operate, secure, and improve our services.

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating system information.
• Pages visited on our website.
• Date and time of your visit.
• Time spent on certain pages.
• Referral and browsing information.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our website, and improve the overall browsing and shopping experience.

• Essential cookies may be required for functions such as shopping carts, checkout, account access, and website security.
• Analytics cookies may help us understand website traffic and performance.
• Preference cookies may remember certain choices you make while using the website.
• Marketing cookies may be used where applicable and subject to your available consent choices.

You may be able to control or disable certain cookies through your browser or available cookie settings. Disabling some cookies may affect the functionality of certain parts of the website.

Service Providers

We may use trusted third-party service providers to help operate our website and provide our services.

• Website hosting and e-commerce services.
• Payment processing.
• Shipping and order fulfillment.
• Website analytics and performance.
• Customer support and communications.
• Security and fraud prevention.

These service providers may have access to personal information only where necessary to perform services on our behalf and are expected to handle such information appropriately and in accordance with applicable requirements.

How We Share Your Information

Cinema Treasures does not sell your personal information. We may share information with trusted service providers and business partners only where necessary to operate our website, process transactions, fulfill orders, provide services, or comply with applicable legal requirements.

We may also disclose information where required by law, regulation, legal process, or a valid request from an authorized government or regulatory authority.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

Your Privacy Rights

Subject to applicable law, you may have certain rights regarding the personal information we hold about you.

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information where legally permitted.
• Withdraw consent where processing is based on your consent.
• Contact us with questions or concerns regarding the use of your personal information.

Marketing Communications

Where you have chosen to receive marketing communications from Cinema Treasures, we may send you information about new releases, collections, products, promotions, and other relevant updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Links to Other Websites

Our website may contain links to third-party websites or services that are not operated or controlled by Cinema Treasures.

We are not responsible for the content, security, privacy policies, or practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

International Customers

Cinema Treasures serves customers who may be located in different countries. As a result, personal information may be processed by service providers located outside your country of residence where necessary to process payments, fulfill orders, provide website services, or support international delivery.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

Changes to This Privacy Policy

Cinema Treasures may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

Any updates will become effective when the revised Privacy Policy is published on this page. We encourage you to review this page periodically for any changes.

Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of the Arab Republic of Egypt, subject to any mandatory privacy or data protection rights that may apply to customers in other jurisdictions.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please Contact Us.

You can also find answers to common questions by visiting our FAQ page.